We only hire behaviour practitioners we would trust to support our own family.
The behaviour experts so helpful, you'll want us to move in.
Trusted by participants, families and teams across Australia.
PBS is recommended by Industry Leaders
15+
Years Combined Clinical Experience
5-Person
Dedicated Team per Participant
Full PBS
Assessment, Planning, Training & Implementation
No Wait
Direct access to practitioners in Melbourne
“I use to feel so much shame going out in public and not being able to control the situation.”
“It’s so hard feeling like you should know what to do when your child is having a full blown meltdown in public but not knowing how to help them. You feel judged by everyone around. Like you should already know how to handle that situation.
The Positive Behaviour Support Group was life changing for us. Madeline was so helpful, lovely and patient and such a blessing for our family. She’s truly an expert at what she does.”
“PBSG are one of the few I refer to with total confidence.”
“As a Support Coordinator, I’ve seen first hand the impact of behaviours of concern on my participants. In one instance, PBSG worked with a participant who had been housebound for over a year due to severe anxiety and behavioral triggers. Within 2 months the participant had accessed a local community hub for the first time in 1 and a half years.
They truly are experts at what they do. I would recommend them to anyone asking for top-tier behaviour support.”
Does This Sound Familiar?
Total Company Ghosting
Companies disappearing after the first contact, leaving families without answers or a way forward.
Months of Waiting
Waiting lists of 3+ months with no follow-up or face-to-face therapy while your funding sits idle.
Handovers & Burnout
Being shuffled between multiple new practitioners, constantly re-telling your story to strangers.
Funding Drained
Expensive reports delivered with minimal results and no long-term support strategy for the participant.
How Our Behaviour Support Works
Ready to get started?
Make a referral and we’ll be in touch soon to follow up. We also have an interactive map tool to check our up-to-date practitioner capacity for any suburb within Australia.
Industry leaders in behaviour change
We leverage the most advanced, evidence-based approaches available world-wide, including:
Frequently Asked Questions
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Getting started is simple. Just fill out our online referral form or contact our intake team. We’ll guide you through the process and match you with a suitable practitioner based on your needs and location.
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Yes. We are fully registered under the NDIS to deliver both Core and Specialist Behaviour Support services. This means we can work with participants whose plans are agency-managed, plan-managed, or self-managed.
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Our practitioners work with individuals, families, and support networks to understand the reasons behind behaviours of concern and develop a personalised Behaviour Support Plan. This plan focuses on prevention, skill-building, and long-term wellbeing.
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Yes. We prioritise face-to-face sessions with the participant whenever possible, though we also work with families, carers, educators, and support workers to ensure strategies are implemented consistently.
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We work with individuals of all ages, from early childhood through to adults and older adults. Our strategies are tailored to the person’s developmental stage and goals.
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The earlier, the better. Children as young as two can benefit from PBS strategies that help build communication, reduce frustration, and support emotional development.
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We support individuals with a wide range of goals, including:
Aggression or self-injury
Outbursts, meltdowns, or flopping
School refusal or absconding
Communication difficulties
Smearing and PICA
Routines and transitions
Social or emotional skill development
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We come to you. Sessions can take place in the home, school, workplace, or community - wherever the behaviour typically occurs. Telehealth is also available when appropriate.
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Yes. We collaborate with educators and school staff to support student behaviour, learning, and inclusion. We can also assist with behaviour plans for Individual Education Plans (IEPs).
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Absolutely. Training and coaching for support teams are a key part of implementing a successful Behaviour Support Plan. We can deliver informal coaching or structured training sessions.
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Our sessions are designed to be engaging, respectful, and strengths-based. We adapt our approach to suit participants’ preferences and abilities.
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No! We never use or recommend any form of punishment, threats, or withholding access as a behaviour strategy. Our approach is based on positive reinforcement, dignity, and human rights. We follow the NDIS Behaviour Support Capability Framework.
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Our Behaviour Support Practitioners come from backgrounds in psychology, social work, occupational therapy, education, and applied behaviour analysis. All practitioners meet the NDIS Commission’s requirements and receive ongoing training and supervision.
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Wait times can vary depending on your location and referral needs. However, we aim to match you with a practitioner as quickly as possible and will keep you updated along the way.
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We understand that relationships matter. If you're not connecting with your assigned practitioner, we’ll work with you to find someone better suited to your needs and communication style.
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Yes, private clients are welcome. Please contact us to discuss service fees and availability.
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Our services can be accessed through:
Improved Relationships (for Specialist Behaviour Support)
Capacity Building: Improved Daily Living
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Yes. We can provide supporting reports, letters, and evidence to assist with plan reassessments, increased funding requests, or submissions to the NDIS Commission.