01
Understand
We learn about strengths, needs, communication, environments and the reasons behaviour may be occurring.
Start with a conversation
Not ready for a full referral?
Send a short enquiry and our intake team can help you work out the most useful next step.
Already have the details ready? Use the guided referral form.
Location and timing
Ask intake about support in your area.
Tell us the participant’s suburb and what support is needed. Our intake team can discuss current availability, practitioner fit and the most useful next step.
Ask about availabilitySupport where life happens
Our service is mobile. Practitioners can work in homes, schools, supported accommodation and community settings, with telehealth used when it is genuinely helpful.
- Behaviours of concern
- Emotional regulation
- Communication
- Sensory overwhelm
- Safety risks
- Team consistency
What we do
Practical, respectful support built around the person.
Positive Behaviour Support looks beyond the behaviour itself to understand what is happening, build useful skills and make everyday environments work better.
02
Plan together
We create clear preventative, skill-building and response strategies in an individualised Behaviour Support Plan.
03
Put it into practice
We coach the people around the participant, review information and refine strategies as circumstances change.
A family’s experience
Support that changed what everyday life felt like.
Good support should make sense in real moments, not only on paper. Melanie shared what that looked like for her family.
"I use to feel so much shame going out in public and not being able to control the situation."
"It's so hard feeling like you should know what to do when your child is having a full blown meltdown in public but not knowing how to help them. You feel judged by everyone around. Like you should already know how to handle that situation.
The Positive Behaviour Support Group was life changing for us. Madeline was so helpful, lovely and patient and such a blessing for our family. She's truly an expert at what she does."
Melanie WilliamsParentThe people behind PBSG
A team with a shared standard of care.
Our practitioners bring backgrounds across psychology, education, social work and allied health, with clinical support that keeps plans practical, ethical and responsive.
Choose your next step
Start wherever you are.
Ready to refer?
Use the guided pathway to share the participant, funding and support details intake needs.
Make a ReferralWant to discuss availability?
Share the suburb and support needs with intake for a current, personal response.
Ask intakeStill working it out?
Talk with intake or send a short enquiry without completing the full referral.
Contact PBSG