Direct 1:1 therapy
Skilled PBS practitioners work directly with the participant at home, school or in the community, subject to local practitioner availability.
NDIS Positive Behaviour Support
Positive Behaviour Support in Brisbane, built around real life.
Person-centred assessment, direct 1:1 therapy with skilled PBS practitioners, and in-person coaching and support for families and teams.
Brisbane, QLDMobile support subject to local practitioner availability
Helpful by design
Useful support starts with understanding the person, not just the behaviour.
Our skilled PBS practitioners work directly with participants through 1:1 therapy and come into everyday settings to coach and support families and teams.
What good support looks like
A service designed to be useful after the session ends.
Built around the whole person
We look at communication, environment, relationships and quality of life, rather than behaviour in isolation.
Coaching in everyday settings
Alongside direct therapy, practitioners come into everyday settings to coach and support families and teams to use strategies day to day.
Matched with care
Intake considers location, needs, practitioner experience and whether the service is genuinely a good fit.
Support is matched by location, needs, experience and current practitioner availability.
One connected process
Assessment is only the beginning.
A Behaviour Support Plan is one part of support. Skilled practitioners also provide direct 1:1 therapy and come into everyday settings to coach and support families and teams.
- Assessment with the participant and key people
- Clear, individualised strategies
- Direct 1:1 therapy with the participant, delivered by a skilled PBS practitioner
- In-person coaching and practical support for families and teams, with ongoing review
A parent’s experience
“The Positive Behaviour Support Group was life changing for us.”
“Madeline was so helpful, lovely and patient and such a blessing for our family. She’s truly an expert at what she does.”
A clearer experience
You shouldn’t have to chase your behaviour support provider.
These are common frustrations people tell services about. Intake is the right time to ask how direct therapy, team coaching, communication and matching will work.
Unclear communication
Not knowing who is responsible, what happens next or when you will hear back.
Long or uncertain waits
Being placed on a list without a realistic conversation about location, urgency or practitioner fit.
Repeated handovers
Having to explain the participant’s story again whenever practitioners or teams change.
Plans without active implementation
Receiving a report without direct 1:1 therapy for the participant or enough in-person coaching and support for the people implementing it.
From referral to implementation
How Positive Behaviour Support works
Referral and matching
Intake reviews the request, location, needs and current practitioner availability.
Assessment and planning
The practitioner learns with the participant and key people, then develops practical, individualised strategies.
Implementation and review
Skilled PBS practitioners deliver direct 1:1 therapy with the participant, alongside in-person coaching and support for families and teams to use, review and adapt strategies in everyday life.
Choose your next step
Support shaped around the person, their goals and daily life in Brisbane.
Local service information
Supporting Brisbane and nearby communities
Brisbane referrals are matched by suburb, travel radius, participant needs and practitioner experience. Support is delivered where daily life happens: home, school, supported accommodation and the community.
Contact our intake team with the participant’s suburb so we can confirm current local availability. Ipswich, Logan and hinterland referrals are assessed individually.
Areas and ways we may support
- Northern Brisbane and communities north of the city
- Southern Brisbane and nearby Logan communities
- Eastern, bayside and central Brisbane
- Western Brisbane, Ipswich and other nearby locations considered by intake
Next step
Ready to get started?
Make a referral when you are ready to share participant and plan details. For questions about local availability, send an enquiry or call our intake team.
Before you decide
Frequently asked questions
How do I get started?
Getting started is simple. Just fill out our online referral form or contact our intake team. We’ll guide you through the process and match you with a suitable practitioner based on your needs and location.
How long is the wait to see someone?
Wait times can vary depending on your location and referral needs. However, we aim to match you with a practitioner as quickly as possible and will keep you updated along the way.
Can I access your services without an NDIS plan?
Yes, private clients are welcome. Please contact us to discuss service fees and availability.
Are you a registered NDIS provider?
Yes. We are fully registered under the NDIS to deliver both Core and Specialist Behaviour Support services. This means we can work with participants whose plans are agency-managed, plan-managed, or self-managed.
What funding can be used under the NDIS?
Our services can be accessed through: Improved Relationships (for Specialist Behaviour Support) Capacity Building: Improved Daily Living
What does a Behaviour Support Practitioner actually do?
Our skilled PBS practitioners assess what may be driving behaviour, work directly with participants through 1:1 therapy, develop personalised plans, and coach and support families and teams in person to use strategies consistently.
Will the practitioner meet directly with the participant?
Yes. Direct 1:1 therapy with the participant is a core part of our service and is delivered by skilled PBS practitioners wherever practical. We also provide in-person coaching and support for families, carers, educators and support workers so strategies carry into everyday life.
What ages do you support?
We work with individuals of ages 4+, from early childhood through to adults and older adults. Our strategies are tailored to the person’s developmental stage and goals.
When should a child start behaviour support or early intervention?
Children as young as four can benefit from PBS strategies that help build communication, reduce frustration, and support emotional development.
What kinds of behaviours or goals can you help with?
We support individuals with a wide range of goals, including: Aggression or self-injury Outbursts, meltdowns, or flopping School refusal or absconding Communication difficulties Smearing and PICA Routines and transitions Social or emotional skill development
Where are sessions held?
We come to you. Sessions can take place in the home, school, workplace, or community - wherever the behaviour typically occurs. Telehealth is also available when appropriate.
Do you offer school-based behaviour support?
Yes. We collaborate with educators and school staff to support student behaviour, learning, and inclusion. We can also assist with behaviour plans for Individual Education Plans (IEPs).
Can you train support workers or SIL staff?
Absolutely. We provide in-person coaching and structured training for support workers and SIL teams as one part of implementation, alongside direct 1:1 therapy delivered with the participant by a skilled PBS practitioner.
Are the sessions hard for participants?
Our sessions are designed to be engaging, respectful, and strengths-based. We adapt our approach to suit participants’ preferences and abilities.
Do you use punishment or denial-based approaches?
No! We never use or recommend any form of punishment, threats, or withholding access as a behaviour strategy. Our approach is based on positive reinforcement, dignity, and human rights. We follow the NDIS Behaviour Support Capability Framework.
What qualifications do your practitioners hold?
Our Behaviour Support Practitioners come from backgrounds in psychology, social work, occupational therapy, education, and applied behaviour analysis. All practitioners meet the NDIS Commission’s requirements and receive ongoing training and supervision.
What if the practitioner isn’t the right fit?
We understand that relationships matter. If you're not connecting with your assigned practitioner, we’ll work with you to find someone better suited to your needs and communication style.
Can you help with NDIS funding requests or plan reviews?
Yes. We can provide supporting reports, letters, and evidence to assist with plan reassessments, increased funding requests, or submissions to the NDIS Commission.
Need a conversation?
Ask the intake team.
Share a short question without completing a full referral.
Send an enquiryReady for intake?
Make a referral.
Use our guided referral form for participant and plan details.
Start a referral